Most of my friends have livejournal accounts. This appears to be an
accident of history. Anyway, I use iBurst to access the 'net. (Because Telkom, don't-get-me-started, took over 5 MONTHS to install just a normal phone line in
our house, and an adsl line would have taken some months more). But iBurst apparently,
at least from my location, accesses the 'net via some dodgy relays. Sooo, if I try to post to a livejournal account, I get the following message:
Your IP address (196.2.124.251) is detected as an open proxy (a common source of spam) so comment access is denied. If you do not believe you're accessing the net through an open proxy, please contact your ISP or this site's tech support to help resolve the problem.
Now I have asked them to fix this, repeatedly - but it seems that they don't understand the problem. *sigh*. So I'm going to keep this site updated with my progress. That way, eventually, when I have a real category of the ills of iburst, I will mail just the URL of the latest, scathing blog-post to their tech-support, and possibly to some of their marketing people too.
Anyway, as of today, I have mailed them at least twice - and have spoken directly to their sysadmin once, in the past few months. No progress.
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2 comments:
How irritating! We shall all just have to visit you here, rather than the other way around. Thanks for the sms, it was to the point :)
But today, in my iburst account and general letter, they incautiously mentioned their head of customer service's name. Maybe I'll innocently phone and ask to speak to him :).
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